All Systems Operational

About This Site

Welcome to the Arcustech Infrastructure Status page. Our Tech Team will keep our customers updated to any scheduled or unscheduled events related to our data center, services, and support infrastructures for all 3 of our data center locations.

Please feel free to subscribe to this page for updates via any or all of the following methods: Email, SMS, Twitter, or Atom/RSS feeds by using the button in the upper right of the page.

Any questions? Contact our Support Team!

Account Portal ? Operational
Customer Support Systems ? Operational
v.1 Platform - VPS Infrastructure - US Central Only Operational
v.2 Platform - VPS Infrastructure - US Central Operational
v.2 Platform - VPS Infrastructure - US West Operational
v.2 Platform - VPS Infrastructure - EU Netherlands Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019
Resolved - Issue was resolved and all impacted clients have been back online for some time now, and the system is checking out fine.
Sep 7, 23:11 CDT
Investigating - Our v.2 platform monitoring is showing issues on a single physical host server impacting only client VPS servers on that single server. Staff is investigating the cause, and will take corrective action once the issue is identified. We will update this incident once the issue is identified.
Sep 7, 22:39 CDT
Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019
Completed - The scheduled maintenance has been completed.
Sep 4, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 19:00 CDT
Scheduled - Our EU Netherlands data center provider has a schedule network maintenance window scheduled for:
Start: 2019-09-04 02:00:00 CEST
End: 2019-09-04 06:00:00 CEST
Duration of window: 4 hours

They are performing upgrades across major sections of their network/routers in a move to 100GE Ethernet from their existing 40GE Ethernet links. They have stated that this will not impact clients for the complete window, rather there maybe short periods of impact or traffic latency for 5 to 10 minutes, with possibly up to 30 minutes.

Our staff will be monitoring any impact this has on our own traffic levels for our clients, and will be in communications with our vendors team while they are performing the upgrades.

As always, if you have any questions please reach out to our support team at help@arcustech.com
Aug 26, 11:29 CDT
Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.