All Systems Operational

About This Site

Welcome to the Arcustech Infrastructure Status Page

This page provides real-time updates from our Technical Team regarding scheduled maintenance, unexpected incidents, and operational events affecting the Arcustech Gen5 platform, including our infrastructure, services, support systems, and data center operations across our 10+ global locations.

To stay informed, you can subscribe to status updates using the Subscribe button in the upper-right corner of this page. Notifications are available via Email, SMS, and Atom/RSS feeds.

Questions or need assistance? Our Support Team is happy to help:
https://www.arcustech.com/support/

** Legacy Platform Notice **
This status page monitors and reports on our Gen5 infrastructure, launched in February 2025. Legacy infrastructure supporting accounts created prior to February 2025 is no longer actively monitored through this status page.

If you still have services on our Legacy platform, we encourage you to begin planning your migration to Gen5. Our migration guide is available here:

https://dashboard.arcustech.net/knowledgebase/13/Migration-from-our-Legacy-Platform-Accounts-signed-up-prior-to-Feb-2025-to-Gen5-Platform.html

Uptime over the past 90 days. View historical uptime.
Arcustech Main Web Site Operational
Arcustech Gen5 Dashboard Operational
Gen5 VPS Infrastructure - North America Operational
US - West Operational
US - Central Operational
US - East Operational
Canada - East Operational
Gen5 VPS Infrastructure - Europe Operational
UK - South Operational
EU - West Operational
EU - Central Operational
EU - East Operational
Gen5 VPS Infrastructure - APAC Operational
Asia - Southeast Operational
Australia - East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

Scheduled Infrastructure Maintenance and Security Updates
Completed - The scheduled maintenance has been completed.
Nov 4, 22:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 19:00 CST
Scheduled - Our team will be performing routine infrastructure maintenance, operating system updates, and security patching across various systems and regions within our infrastructure during this scheduled eight-hour maintenance window.

The eight-hour window represents the period during which maintenance will be performed, not an expected duration of service disruption. Most of this work will be completed without any customer impact. However, as maintenance progresses across our infrastructure and geographic regions, some customers may experience brief periods of reduced performance or temporary service unavailability, typically lasting only a few minutes.

We will be working to minimize any interruptions throughout the maintenance window.

Thank you for your patience and understanding as we continue to maintain and improve the security, stability, and reliability of our infrastructure.
Nov 4, 09:00 CST
Scheduled Infrastructure Maintenance and Security Updates
Completed - The scheduled maintenance has been completed.
Nov 4, 11:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 11:25 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 4, 11:24 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 10:15 CST
Scheduled - Our team will be performing routine infrastructure maintenance, operating system updates, and security patching across various systems and regions within our infrastructure during this scheduled eight-hour maintenance window.

The eight-hour window represents the period during which maintenance will be performed, not an expected duration of service disruption. Most of this work will be completed without any customer impact. However, as maintenance progresses across our infrastructure and geographic regions, some customers may experience brief periods of reduced performance or temporary service unavailability, typically lasting only a few minutes.

We will be working to minimize any interruptions throughout the maintenance window.

Thank you for your patience and understanding as we continue to maintain and improve the security, stability, and reliability of our infrastructure.
Nov 4, 08:00 CST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Arcustech Gen5 Dashboard - Upgrades
Completed - The scheduled maintenance has been completed.
Oct 31, 21:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 19:45 CDT
Scheduled - Our team will be performing scheduled maintenance and software upgrades across various components of our Gen5 Dashboard infrastructure during this four-hour maintenance window.

The upgrades will be completed in phases, with each phase expected to cause only a brief interruption of a few minutes while changes are applied and tested. The Gen5 Dashboard will not be unavailable for the entire four-hour window, but customers may experience several brief periods of intermittent availability as we progress through the upgrades.

Thank you for your patience and understanding as we continue to improve the performance, reliability, and functionality of our Gen5 Dashboard systems.
Oct 31, 18:00 CDT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

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