All Systems Operational
About This Site
Welcome to the Arcustech Infrastructure Status Page
This page provides real-time updates from our Technical Team regarding scheduled maintenance, unexpected incidents, and operational events affecting the Arcustech Gen5 platform, including our infrastructure, services, support systems, and data center operations across our 10+ global locations.
To stay informed, you can subscribe to status updates using the Subscribe button in the upper-right corner of this page. Notifications are available via Email, SMS, and Atom/RSS feeds.
Questions or need assistance? Our Support Team is happy to help:
https://www.arcustech.com/support/
** Legacy Platform Notice **
This status page monitors and reports on our Gen5 infrastructure, launched in February 2025. Legacy infrastructure supporting accounts created prior to February 2025 is no longer actively monitored through this status page.
If you still have services on our Legacy platform, we encourage you to begin planning your migration to Gen5. Our migration guide is available here:
https://dashboard.arcustech.net/knowledgebase/13/Migration-from-our-Legacy-Platform-Accounts-signed-up-prior-to-Feb-2025-to-Gen5-Platform.html
Scheduled Maintenance
US - Central Region - Infrastructure Upgrades Oct 19, 2026 21:00-23:00 CDT
No action is required on your part.
The migration of VPS servers between physical hosts is an automated process. While the maintenance window spans a longer period to accommodate the migration of multiple VPS servers, your individual VPS will only be affected during its own migration, typically for just a few minutes.
During the final stage of the migration, your VPS may experience a brief interruption while the remaining disk data is synchronized, the VPS is started on the new physical host, and network connectivity is restored.
No changes will be made to your VPS configuration, operating system, applications, or data as part of this maintenance. This work simply migrates your existing VPS to newer physical infrastructure running Proxmox VE 9.
This maintenance is part of our ongoing infrastructure lifecycle and platform modernization efforts as we complete the migration of the remaining Gen5 VPS servers from Proxmox VE 8 to Proxmox VE 9.
If you have any questions or experience any unexpected issues following the migration, please open a support ticket through your Gen5 Dashboard, and our Technical Team will be happy to assist.
Posted on Oct 19, 2026 - 14:10 CDT
US - East Region - Infrastructure Upgrades Oct 20, 2026 21:00-23:00 CDT
No action is required on your part.
The migration of VPS servers between physical hosts is an automated process. While the maintenance window spans a longer period to accommodate the migration of multiple VPS servers, your individual VPS will only be affected during its own migration, typically for just a few minutes.
During the final stage of the migration, your VPS may experience a brief interruption while the remaining disk data is synchronized, the VPS is started on the new physical host, and network connectivity is restored.
No changes will be made to your VPS configuration, operating system, applications, or data as part of this maintenance. This work simply migrates your existing VPS to newer physical infrastructure running Proxmox VE 9.
This maintenance is part of our ongoing infrastructure lifecycle and platform modernization efforts as we complete the migration of the remaining Gen5 VPS servers from Proxmox VE 8 to Proxmox VE 9.
If you have any questions or experience any unexpected issues following the migration, please open a support ticket through your Gen5 Dashboard, and our Technical Team will be happy to assist.
Posted on Oct 19, 2026 - 14:12 CDT
EU - West Data Center Cooling Infrastructure Oct 21, 2026 01:00-10:00 CDT
Affected Region: EU - West
Expected Impact: Low, with potential service disruptions
Our upstream data center provider has scheduled maintenance on cooling infrastructure supporting a portion of our EU - West server capacity.
During this maintenance window, cooling efficiency may be temporarily reduced for some systems. While precautions are being taken to minimize any impact, affected servers could experience reduced performance or, in a worst-case scenario, an unexpected restart or brief interruption of service.
We do not anticipate any significant service disruptions during this maintenance, and the work does not affect all EU - West infrastructure.
We will monitor our affected infrastructure throughout the maintenance window and provide updates if any service disruptions occur.
Posted on Oct 16, 2026 - 10:15 CDT