All Systems Operational

About This Site

Welcome to the Arcustech Infrastructure Status page. Our Tech Team will keep our customers updated to any scheduled or unscheduled events* related to our data center, services, and support infrastructures for all 10+ of our data center locations.

Please feel free to subscribe to this page for updates via any or all of the following methods: Email, SMS, Twitter, or Atom/RSS feeds by using the button in the upper right of the page.

Any questions? Contact our Support Team!

* This only includes fully supported managed VPS servers running modern, supported OS versions. Any customer running on a "Retired" fully unsupported version of a past Ubuntu LTS operating system needs to review https://portal.arcustech.com/kb/os-release-schedule-and-upgrade-process/ for more details.

Account Signup/Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support TIcket System Operational
90 days ago
100.0 % uptime
Today
VPS Infrastructure - North America Operational
90 days ago
99.99 % uptime
Today
Chicago, IL, USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX, USA Operational
90 days ago
100.0 % uptime
Today
Fremont, CA, USA Operational
90 days ago
99.99 % uptime
Today
Minneapolis, MN, USA Operational
90 days ago
100.0 % uptime
Today
Toronto, Canada Operational
90 days ago
100.0 % uptime
Today
Washington, DC, USA Operational
90 days ago
100.0 % uptime
Today
VPS Infrastructure - Europe Operational
90 days ago
99.99 % uptime
Today
Amsterdam, the Netherlands Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom Operational
90 days ago
99.99 % uptime
Today
Madrid, Spain Operational
90 days ago
100.0 % uptime
Today
Meppel, the Netherlands Operational
90 days ago
100.0 % uptime
Today
VPS Infrastructure - Asia / Pacific Operational
90 days ago
100.0 % uptime
Today
Singapore, Republic of Singapore Operational
90 days ago
100.0 % uptime
Today
Sydney, Australia Operational
90 days ago
100.0 % uptime
Today
Tokyo, Japan Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024
Completed - The scheduled maintenance has been completed.
Sep 2, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:00 CDT
Scheduled - Work: We are adding both network capacity and increasing the sizes of the physical servers that power Client VPS servers.

Impact: Customer VPS servers will be impacted for a period of time, each, as the scheduled work is carried out.

Length of Impact: We will be working to limit the impact to as short of time frame per customer as possible, but there will be points in this maintenance window that all Client VPS servers will see a 15 to 30 minute window of complete outage. No clients will be impacted for the full 2 hour scheduled maintenance window, this is just a 2 hr window to allow different sections of work to be completed within this time frame.

As always if you have any questions at all please reach out to our Support Team at help@arcustech.com

Thank you for your patience during this scheduled work period.

Sep 2, 00:00 CDT
Sep 1, 2024

No incidents reported.