All Systems Operational

About This Site

Welcome to the Arcustech Infrastructure Status page. Our Tech Team will keep our customers updated to any scheduled or unscheduled events related to our data center, services, and support infrastructures for all 3 of our data center locations.

Please feel free to subscribe to this page for updates via any or all of the following methods: Email, SMS, Twitter, or Atom/RSS feeds by using the button in the upper right of the page.

Any questions? Contact our Support Team!

Account Portal ? Operational
Customer Support Systems ? Operational
v.1 Platform - VPS Infrastructure - US Central Only Operational
v.2 Platform - VPS Infrastructure - US Central Operational
v.2 Platform - VPS Infrastructure - US West Operational
v.2 Platform - VPS Infrastructure - EU Netherlands Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019
Completed - The scheduled maintenance has been completed.
Aug 17, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 22:01 CDT
Scheduled - Our Legacy/End of Life v.1 platform requires physical servers to be rebooted, as well as some systems to be physically moved to different racks. This is required as we continue to force migrate more clients off of this retired platform onto our production v.2 platform so the v.1 platform can be fully decommissioned in the near future.

Individual client v.1 VPS systems will not be impacted for the full planned window of 4 hours, but there maybe extended periods of 30 to 45 minutes at times accounts maybe impacted, or performance maybe degraded.

As always if you have any questions please contact our team at help@arcustech.com
Aug 14, 10:25 CDT
Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019
Resolved - This incident has been resolved.
Aug 11, 04:41 CDT
Monitoring - Staff have been monitoring an upstream routing issue that at this time only seems to be affecting traffic to clients in this data center only over certain routes on the Internet. This is not directly related to our network or equipment and not impacting all traffic to client sites.
Aug 11, 04:23 CDT
Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.