All Systems Operational

About This Site

Welcome to the Arcustech Infrastructure Status page. Our Tech Team will keep our customers updated to any scheduled or unscheduled events related to our data center, services, and support infrastructures for all 3 of our data center locations.

Please feel free to subscribe to this page for updates via any or all of the following methods: Email, SMS, Twitter, or Atom/RSS feeds by using the button in the upper right of the page.

Any questions? Contact our Support Team!

Account Portal ? Operational
Customer Support Systems ? Operational
v.1 Platform - VPS Infrastructure - US Central Only Operational
v.2 Platform - VPS Infrastructure - US Central Operational
v.2 Platform - VPS Infrastructure - US West Operational
v.2 Platform - VPS Infrastructure - EU Netherlands Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 6, 2021

No incidents reported today.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - All client VPS are back online and showing green. The drive system checked out after a full system power cycle, and we are closely monitoring it for any continued errors. If you are still having any issues, please reach out to our support team.
May 4, 21:21 CDT
Identified - There is a hard drive sub-system problem being experienced by a single physical server impacting clients VPS servers hosted on that physical server. We are working on correcting the issue and will update this incident as soon as we have more information.
May 4, 21:05 CDT
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021
Resolved - This incident has been resolved.
Apr 24, 09:57 CDT
Monitoring - The impact has been identified/fixed and impacted clients should be seeing normal speed/access to their VPS systems, but we will keep this in a Monitoring status for a bit. This impact was limited to a single physical host server, and not all of our clients in our US Central data center were impacted. We are still doing a full investigation, and will updated this to Resolved in just a bit.
Apr 24, 09:38 CDT
Investigating - Our team is investigating slowness/down time for a range of customers in our US - Central data center. Not all clients are being impacted, but we are working to find and mitigate the overall issue for the clients that are being impacted asap. We will update this incident as soon as we have more details.
Apr 24, 09:26 CDT
Apr 23, 2021

No incidents reported.

Apr 22, 2021

No incidents reported.